Seller warrants to the original Buyer of the goods described in the Agreement that such goods will be free from defects in materials and workmanship for so long as the original Buyer owns the goods and the real property in which the goods were originally installed, provided that such goods were properly installed and, thereafter, were properly used and maintained by the original Buyer. The original factory finish is warranted for a period of four years from the date of sale. Seller's obligation hereunder is limited to, at Seller's option, either the repair or replacement of all or any part of the goods which Seller determines, in its sole and absolute discretion, to be defective under normal use and operation, provided the defective goods are returned to Seller at Buyer's expense. Any resale or other transfer of the product or any original parts and/or material voids this warranty. Thereafter, Seller's repair or replacement of all or any part of the defective goods shall be free of charge to the original Buyer excluding all transportation charges and all labor costs incurred for measuring and installation of the repaired or replaced goods. This limited lifetime warranty does not imply automatic replacement of any goods.
This warranty excludes all liability for removal of the shutter and reinstallation in the same or another window, or damage to the window frame, glass or any portion of the window and drywall including damage to paint on the drywall.
All goods sold by Seller are manufactured to meet industry standards. Seller reserves the right to inspect the goods prior to any repair or replacement. Goods that are not defective will not be repaired or replaced. Any warp of any component that does not exceed 1/32” per foot will not be considered a defect. Any minor imperfection or blemish not easily noticeable under ordinary lighting conditions or noticeable from a distance of three feet in normal installations will not be considered a defect. Repair and replacement of any defective goods will be done only to the original size and specifications. This warranty does not cover any servicing costs incurred for installation adjustments or minor repairs (such as staple replacement)or unauthorized repairs from another party. Repair and replacement of any defective goods will be made only by Seller with like or similar parts. Seller will not be responsible for any repair or replacement costs, expenses, fee or other charges of any other party.
This limited lifetime warranty does not apply if the goods have been damaged due to alteration, accident, misuse, misapplication, abuse, normal wear and tear, exposure to the elements, incorrect cleaning or maintenance, handling, storage, fire, flood, or other acts of God, or use of parts or service provided by any party other than Seller or as approved in writing by Seller. The original factory finish is warranted for a period of four years from the date of sale. Paints and stains will change or fail upon exposure to ultraviolet rays (sunlight), and excessive or prolonged exposure to moisture (humidity) will also cause paints and stains to change or fail, therefore, this limited lifetime warranty does not apply in such situations. Evidence of moisture damage may include swelling, cracked wood, cracked paint and discoloration.
Shutter installation is warranted against installation defects for six months from the date of installation. This does not include cosmetic issues such as caulk lines, light gaps and clearances that may change over time due to minor wall movement, minor foundation settling or other factors that may impact the shutter installation. It also does not include major wall movement due to new construction, accidents, earthquakes or other disasters.
This limited lifetime warranty is exclusive and in lieu of all other obligations, liabilities and warranties of Seller to the original Buyer. In no event shall Seller be liable or responsible for incidental or consequential damages, or for any other direct or indirect damage, loss, cost, expense, fee or charge, including, without limitation, the payment for removal, disassembly, reassembly, or reinstallation of the goods. No salesperson, dealer, retailer, nor any representative of Seller has the authority to modify this limited lifetime warranty in any way, either verbally or in writing. Some states do not allow the limitation of the duration or a limited lifetime warranty, and some states do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This limited lifetime warranty gives you specific legal rights, and you may also have other rights, which may vary from state to state. For service under this limited lifetime warranty, please contact Hardwood Designs Plus™ , Incorporated, Telephone: (619)420-9650, with original proof of purchase and a detailed description of the problem you have with the goods. Seller will not be responsible for any loss or damage to the goods during transportation if delivered to Seller for inspection, service, repair or replacement under this limited lifetime warranty. This limited lifetime warranty limits Seller's loss to the cost of the original goods sold to Buyer.